Managed IT Services
Get 24/7 support for your staff and ongoing maintenance for your computers, software, network, and backups.
Ideal for organizations without internal IT.
Organizations turn to Guru IT Services for Managed IT Services when they...
Rely on technology to operate and don’t have time to continually put out IT fires.
Face high or unpredictable costs from their current IT support vendor.
Need 24/7 helpdesk support from a deep bench of IT experts.
Do not have enough budget to hire a full-time IT employee.
Need a proactive partner to manage their IT – not a “reactive” or break-fix vendor.
Struggle with downtime, unplanned outages, and ongoing issues that never seem to get fixed.
Require flexible managed support that can scale up and down with organizational needs.
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Want to centralize and organize documents spread across filing cabinets, file shares, and public mail folders.
Need greater visibility and strategic guidance around long-term technology planning and investments.
Are concerned about how employees are sharing confidential information.
Proactive Approach to Managing IT for Better Results
Managed IT Services are a great way to proactively manage your IT functions while reducing your IT burden. The results show up in improved business outcomes and controlled IT costs.
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What is managed IT services?Managed IT Services refer to the practice of outsourcing the responsibility for maintaining, managing, and anticipating the need for a range of IT processes and functions in order to improve operations and cut expenses. This model is a way for organizations to delegate IT operations to an external service provider, known as a Managed Service Provider (MSP). MSPs manage the company’s networks, servers, and other infrastructure, ensuring they are secure, reliable, and optimized for performance.
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How is Guru IT Services different from my vendor who I call when needed?Many organizations rely on 1-2 person “break/fix” vendors who don’t have all the skills or bandwidth to do much more than fix problems and fight fires as they occur. “Break/fix” simply means that your IT vendor only responds when you have an issue. Something breaks. They fix it. With a break/fix REACTIVE model, the more IT problems you have, the more money the IT company charges you. It’s not in their best interest to get to the root cause of your problems. In fact, they might not have the expertise or the time to accurately diagnose and present solutions for recurring issues. In contrast, Guru IT Services offers a PROACTIVE, comprehensive, and strategic approach to IT management with predictable costs and ongoing support.
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What benefits do I receive from managed IT services?Some of the benefits associated with managed IT services include: Proactive IT Management Cost Efficiency Access to Expertise Enhanced Security Improved Uptime and Reliability Scalability Focus on Core Business with Less Distraction Strategic IT Planning Vendor Management Compliance and Risk Management Partnering with Guru IT Services can substantially enhance IT performance, optimize cost management, and sharpen business focus, making it a strategic investment for many organizations.
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How do I choose a managed IT services provider?The hardest part about evaluating different managed IT service providers is that they all define “managed IT” a little bit differently. Here are some guidelines for your conversation: Does the provider talk about business results? A managed IT services provider should be ultimately focused on helping you use IT to meet your business goals. Does the provider have a proven process? Anyone can provide services, but it’s how services are delivered that affects results. Is the provider open about what’s included - and what’s NOT included? No one likes surprise charges. Do they provide a comprehensive IT department, or are they just handling pieces? Either situation can be fine, but you'll want to be clear about the arrangement ahead of time. Do they look at IT as a whole, whether you outsource all of IT to them or not? A holistic approach to IT ensures you get the business results you need.
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How much do managed IT services cost?Pricing for managed IT support services can vary significantly between providers. It's just as important to know your costs as it is to understand exactly what your contract covers. Factors such as the number of workstations, servers, and devices managed, along with the level of service provided, play a significant role in determining pricing. The complexity of your network is another key factor that can influence costs. However, with Guru IT Services, we offer a flat-rate, ALL-INCLUSIVE pricing model to ensure your entire IT environment is comprehensively protected.
Personalized IT Support
At Guru IT Services, we understand the frustration of having to repeatedly explain the same issue to different IT technicians. That's why we assign a dedicated team to your account, ensuring that the same knowledgeable staff handles your IT needs consistently. This approach allows us to build a deeper understanding of your systems, processes, and specific challenges, enabling us to resolve issues more quickly and effectively. Your dedicated team becomes an extension of your company, familiar with your unique environment, so you can spend less time explaining and more time focusing on your business. With Guru IT Services, you get personalized support from experts who know your business inside and out, delivering seamless IT management with a personal touch.
Dedicated Team
Maximize Savings
Control IT Costs
Partnering with Guru IT Services is a smart financial move for your company, offering substantial savings and precise control over your IT costs. We provide a cost-effective alternative to maintaining an in-house IT department, eliminating the expenses associated with salaries, benefits, and continuous training. Our flexible service plans ensure you pay only for what you need, avoiding unnecessary expenditures. By implementing proactive IT strategies, we minimize the risk of expensive downtime and data breaches, keeping your operations smooth and secure. With predictable, fixed-rate pricing, you can easily manage your IT budget, avoiding surprise costs and maximizing your return on investment. Guru IT Services empowers your business to thrive while keeping IT expenses in check.
