Desktop and User Support
An efficient, friendly helpdesk to support your users and maintain operations
Our Support Team Helps Businesses Focus on Business
Our expert IT Gurus and our deep familiarity with industry-leading tools mean we can effectively support your users and workstations. We’re here to provide the updates, patches and backup assistance when your workstations need it. And when it’s time to repair or replace your workstations or IT systems, we can recommend new equipment and oversee your business transition from old to new technology.
On-site and remote support
Schedule an appointment to get help on site, or call/email us for a faster response. We use powerful software to share your screen and get you help with a minimal wait.
Workstation management and maintenance
Rest assured knowing that our advanced monitoring software checks all of your devices 24 hours per day, automatically alerting us to start working on your problems before they interrupt your work.
Mobile device support and sync
We help you organize, configure, update, and secure your mobile devices. We can help you access your company data from anywhere and lock down devices if they are lost or stolen.
Antivirus, Backup, and Security
Keep your workstations secure and protected from viruses, prying eyes, or thieves. Know where all of your machines are at all time and keep your data backed up 24/7.
IT inventory and tracking
We manage your IT inventory and document your systems so that you can keep track of what you have and where it is. Stop worrying about where your machines are and start receiving a monthly report on their status, health, location, and configuration.
Workstation upgrades and replacements
You’ll know when it’s time to upgrade or replace your workstations thanks to our advanced monitoring system. When it is, we’ll make it seamless by helping you select the right equipment, then onboarding it with minimal user impact.
It's Like Having an Entire IT Department for Your Organization
We're just a phone call or email away. Our team can offer you a wide range of expertise.
Custom Workstation Computers
Quality:
Desktop computers from Guru IT Servcies are of the highest quality. Meticulously designed, expertly engineered and extensively tested, they are optimized, powerful, quiet and reliable. Our standards are second to none and you can have confidence that every component has made the cut to be showcased in our builds.
Performance:
At the core of every custom desktop computer system is the latest, most advanced technology available today. In a world where technology is ever-changing, we relentlessly pursue the most cutting-edge technologies in search of the best solutions.
Reliability:
When it comes to reliability, we border on obsessive. We extensively test every component in our product line. We track and monitor trends in reliability rates and will not add or sell any products that we can’t stand behind. What you end up with is the most reliable computer you could ever own.
Superior Desktop IT Services
User-Friendly Communication:
We break down complex IT issues into simple terms, making it easy for your team to understand and follow.
Expert Technicians:
Our help desk is staffed with certified IT professionals who have extensive experience and can quickly resolve any issues.
Customer Satisfaction:
Our primary goal is to ensure your complete satisfaction, offering high-quality support that keeps your business running smoothly.
Remote and On-Site Support:
Ability to resolve issues remotely or provide on-site assistance when necessary.
